This Agreement is made between “the Provider” and “the Customer.” In this Agreement, “the Provider” refers to The Selfie Box, its affiliated companies, affiliated individuals, or any individuals appointed by The Selfie Box. “The Customer” refers to individuals acting for non-business purposes.
Interpretation
“Customer” means an individual acting for non-business purposes.
“Contract” refers to the legally-binding agreement between the Customer and the Provider for the supply of the Services.
“Delivery Location” is where the Services are to be provided, as specified in the Order.
“Goods” include any items supplied with the Services, as described in the Order.
“Order” is the Customer’s request for the Services from the Provider, as detailed in the quote.
“Services” cover the services and any associated Goods described in the Order.
SERVICES
The Services and Goods are described on the Provider’s website, brochures, or other promotional materials. These descriptions are for illustration purposes and may include minor variations in size or color.
If the Services or Goods are customized to the Customer’s requirements, the Customer is responsible for providing accurate information and specifications.
Availability of Services is subject to confirmation by the Provider.
The Provider may make necessary changes to the Services to comply with applicable laws or safety requirements, with prior notification to the Customer.
CUSTOMER RESPONSIBILITIES
The Customer must cooperate with the Provider in all matters related to the Services, grant access to premises under their control as required, provide necessary information for the Services, and obtain any required licenses and consents (unless otherwise agreed).
Failure to comply constitutes a Customer default, allowing the Provider to suspend Services until remedied. If not remedied upon request, the Provider may terminate the Contract.
BASIS OF SALE
The descriptions of Services and Goods in the Provider’s materials do not constitute a contractual offer to sell them.
The Provider may reject an Order for any reason and will communicate the reason promptly.
A Contract is formed when the Provider confirms the Order by email or delivers the Services, whichever occurs first.
Quotations remain valid for 1 month from the date unless otherwise indicated in writing.
No changes to the Contract can be made after it is signed, except with written agreement from both parties.
SERVICE PERIOD
The Provider commits to operating the photo booth for at least 80% of the service period. Brief interruptions may occur for maintenance purposes.
FEES & PAYMENTS
Fees for Services and additional charges are specified in the Provider’s current price list at the Order date or as otherwise agreed in writing.
Payment for Services is due on the agreed date and in advance of delivery. A booking fee is payable at the time of booking, and the remaining balance must be paid no later than 28 days before the event date. If payment cannot be made as agreed, the Provider must be notified in advance and authorized; otherwise, the booking fee and order may be forfeited.
Booking fee invoices must be settled within 72 hours of receipt; otherwise, the Provider may release the reserved date to other customers.
Final balance invoices must be paid no later than 4 weeks before the event date. Failure to pay on time without prior notification may result in the Provider canceling the order and retaining the booking fee.
If the Customer cancels the booking, the Provider may retain the booking fee, and for cancellations within 3 months of the event, the full balance may be due.
ACCESS, SPACE & POWER
The Customer is responsible for providing adequate space (10x10ft) and power (1 electrical socket) for the photo booth at the event venue. Insufficient space may result in the inability to provide Services without a refund. The Customer understands that the photo booth is unable to be installed upstairs if there is no lift access and cannot be outdoors unless sheltered from the elements under a fixed structure such as a marquee or tipi.
DELIVERY
The Provider will deliver Services and Goods to the specified Delivery Location within the agreed period or a reasonable time.
In the event of delays caused by the Provider, the Customer may require extended service time.
If Services are not delivered, the Customer may terminate the Contract, and the Provider will return payments made.
DATE CHANGES & CANCELLATIONS
Date change requests must be made in writing at least 28 days before the original event date. Changes are subject to availability and may incur a £50 rescheduling fee if requested less than 6 months before the original date.
If an alternate date is unavailable or the rescheduling fee is unpaid, the original booking fee is forfeited, and the order is canceled.
Cancellations forfeit the booking fee. If canceled after full payment, no refund will be issued.
FORCE MAJEURE
The Selfie Box shall not be liable for delays in performance caused by force majeure, including accidents, acts of God, government actions, epidemics, strikes, and severe weather. In such cases, the Contract may be terminated, and payments held for an alternative event only, with no refunds.
DAMAGE TO PROVIDER’S EQUIPMENT
The Customer is responsible for any damage or loss to the Provider’s equipment due to misuse by the Customer or their guests.
Risk of damage or loss of Goods passes to the Customer upon delivery.
CONFORMITY AND GUARANTEE
The Provider must supply Goods in conformity with the Contract. Goods should be of satisfactory quality, fit for their intended purpose, and match their description.
The Provider will provide Services with reasonable skill and care.
The Provider will facilitate the manufacturer’s guarantee for Goods, with details provided upon delivery.
After-sales support includes assistance with equipment installation and activation.
INDEMNIFICATION
The Customer agrees to indemnify the Provider against liability related to the event and the use of photos taken by the photo booth.
In the event of digital image corruption, loss, or theft, the Provider’s liability is limited to £250.
MISCELLANEOUS TERMS
Unlawful or unenforceable provisions are deemed separate and do not affect the validity of remaining provisions.
This Agreement constitutes the entire agreement between the parties and cannot be modified except in writing, signed by both parties.
Disputes should be resolved through arbitration.
If the Provider is unable to provide Services for at least 80% of the service period, a prorated refund may be issued.
Spare equipment may be provided, subject to availability.
In case of printer failure, digital images can be accessed online by guests.
If no service is received, the Provider’s maximum liability is the return of all payments received.
GOVERNING LAW, JURISDICTION, AND COMPLAINTS
The Contract is governed by the laws of England and Wales.
Disputes fall under the jurisdiction of the courts of England and Wales, Scotland, or Northern Ireland as applicable.
Complaints should be directed to the Provider for resolution within 5 days.